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Operations and Troubleshooting API Reference

Welcome to the Operations and Troubleshooting API portal. This suite of endpoints provides the programmatic tools necessary to monitor device health, audit configuration history, and retrieve real-time operational data from your Palo Alto Networks managed assets.

By leveraging these APIs, technical operations teams can automate diagnostic workflows and integrate deep device visibility into custom management dashboards.

Key Capabilities​

1. Configuration Management​

Maintain a clear audit trail of your environment with dedicated configuration endpoints:

  • Version History: Retrieve a comprehensive list of local configuration versions for any device, including timestamps and transformation IDs.
  • Secure Downloads: Programmatically fetch the actual XML configuration files pushed to a device for offline analysis or backup verification.

2. Real-Time Operational Diagnostics​

Initiate asynchronous jobs to pull live telemetry and state information without blocking your primary application flow. These jobs support up to five devices per request:

  • Routing & Forwarding: Access Route Tables and Forwarding Information Base (FIB) data to troubleshoot traffic paths.
  • Network Services: Monitor DNS proxy tables and logging service forwarding status to ensure core services are reachable.
  • Interface Telemetry: Retrieve detailed network interface states and statistics directly from the hardware.

3. Automated Job Tracking​

Our asynchronous architecture ensures your application remains responsive:

  • Polling Mechanism: Use the Job ID returned by any operation to track progress from pending to complete.
  • Structured Results: Receive granular, device-specific data in a standardized JSON format, ready for automated parsing or visualization.