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Prisma SASE Service Status API

You can find a Palo Alto Networks SASE Status Page hosted at https://sase.status.paloaltonetworks.com. Documentation for the companion API for this Status Page is hosted at https://sase.status.paloaltonetworks.com/api, including a Javascript wrapper.

The API itself is delivered using Atlassian's StatusPage offering. This API provides a collections of endpoints which all return JSON formatted payloads. The API does not provide any built-in filtering; any filtering or parsing of responses should be done client-side using a JSON parsing library within your programming language of choice.

Available Endpoints​

Summary​

https://sase.status.paloaltonetworks.com/api/v2/summary.json

  • Despite being called a summary, this provides details from the entire status page, including an overall status indicator for the entire SASE service, statuses of individual SASE service components, unresolved incidents, and any upcoming or in-progress scheduled maintenances.
  • Potential values are discussed in the subsequent API endpoints below.

Portfolio Status​

https://sase.status.paloaltonetworks.com/api/v2/status.json

  • Provides an overall status for the entire SASE service.
  • Status indicator potential values: none, minor, major, critical

Service Component Statuses​

https://sase.status.paloaltonetworks.com/api/v2/components.json

  • Lists each SASE service component from the status page with a status for each.
  • Component status potential values: operational, degraded_performance, partial_outage, major_outage

Unresolved Incidents​

https://sase.status.paloaltonetworks.com/api/v2/incidents/unresolved.json

  • Lists all incidents which are unresolved, with their impact and status.
  • Incident impact potential values: none, minor, major, critical
  • Incident status potential values: investigating, identified, monitoring

Recent Incidents​

https://sase.status.paloaltonetworks.com/api/v2/incidents.json

  • Lists the most recent 50 incidents, whether they are resolved or unresolved, with their impact and status.
  • Incident impact potential values: none, minor, major, critical
  • Incident status potential values: investigating, identified, monitoring, resolved, postmortem

Upcoming Maintenance Events​

https://sase.status.paloaltonetworks.com/api/v2/scheduled-maintenances/upcoming.json

  • Lists upcoming events such as planned outages, upgrades, or general notices of work on SASE services which may cause disruption.
  • Maintenance event status potential values: scheduled
  • Maintenance event impact potential values: none, maintenance, minor, major, critical

Active Maintenance Events​

https://sase.status.paloaltonetworks.com/api/v2/scheduled-maintenances/active.json

  • Lists upcoming events such as planned outages, upgrades, or general notices of work on SASE services which may cause disruption.
  • Maintenance event status potential values: in progress, verifying
  • Maintenance event impact potential values: none, maintenance, minor, major, critical

All Maintenance Events​

https://sase.status.paloaltonetworks.com/api/v2/scheduled-maintenances.json

  • Lists the most recent 50 maintenance events such as planned outages, upgrades, or general notices of work on SASE services which may cause disruption.
  • Maintenance event status potential values: scheduled, in progress, verifying, completed
  • Maintenance event impact potential values: none, maintenance, minor, major, critical