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Rate Limits

Prisma Cloud APIs use rate limiting to protect service performance and availability. Rate limiting is enforced on the following API metrics:

  • Request Rate Limit: Number of individual requests allowed in a given duration (usually seconds) by the endpoint.
  • Burst Rate: Maximum number of concurrent requests allowed in one second.

The actual limits (rates) enforced on both metrics may vary across API endpoints. The limits applicable to a specific endpoint are listed on the endpoint's documentation page.

Prisma Cloud APIs enforce the applicable rate limits on a per-user basis using a key generated from the user’s authentication token in API requests. If a user has multiple authentication tokens, the limits apply to the user and not to the discrete authentication tokens.

Rate Limit Response Headers​

APIs that are subject to rate limits will include X-RateLimit-* response headers.

Header NameHeader Description
X-RateLimit-Burst-CapacityNumber of concurrent requests allowed for the endpoint
X-RateLimit-RemainingNumber of requests remaining within the current time window before receiving HTTP 429 - Too Many Requests
X-RateLimit-Replenish-RateNumber of requests allowed on a sustained basis. This value is the same as the Request Rate Limit.
X-RateLimit-Requested-TokensThe number of tokens used by the request

Handling Rate Limits​

When a client exceeds a defined rate limit, it receives an HTTP 429 - Too Many Requests response and the X-RateLimit-Remaining header will be 0. To gracefully handle rate limits, a client script or program should:

  • Monitor Rate Limit Headers to track the remaining quota and replenish rate.
  • Implement Exponential Backoff to recover from a 429 response.