Current Alerts Generated
You can view all currently generated alerts using the prisma_sase_external_alerts_current resource.
The information returned by this query can also be viewed in the UI, here:
API Calls
1.0 Call
POST /api/sase/v1.0/resource/tenant/{super_tenant_id}/query/prisma_sase_external_alerts_current
Authorization: Bearer {{jwt_token}}
Content-Type: application/json
2.0 Call
POST /api/sase/v2.0/resource/query/prisma_sase_external_alerts_current
Prisma-Tenant:{{tsg_id}}
Authorization: Bearer {{jwt_token}}
Content-Type: application/json
Request Payload
The following request payload uses the severity filter to find all events that are not
notifications. The values for the severity filter are:
4: High severity3: Medium severity2: Low severity1: Informational alert
{
"properties": [
{
"property": "alert_id"
},
{
"property": "severity"
},
{
"property": "message",
"alias": "Alert_Name"
},
{
"property": "raised_time"
},
{
"property": "updated_time",
"sort": {
"order": "desc",
"sequence": 2
}
},
{
"property": "state",
"sort": {
"order": "desc",
"sequence": 1
}
},
{
"property": "category"
},
{
"property": "code"
},
{
"property": "primary_impacted_objects",
"alias": "Primary_Impacted_Objects",
"function": "to_json_string"
},
{
"property": "clear_reason"
},
{
"property": "age"
},
{
"property": "resource_context",
"alias": "related_objects",
"function": "to_json_string"
}
],
"filter": {
"rules": [
{
"property": "severity",
"operator": "not_in",
"values": ["Notification"]
}
]
},
"count": 100
}
Request Response
{
"header": {
"createdAt": "2022-10-17T16:28:15Z",
"dataCount": 9,
"requestId": "6c79b3db-50f6-4ed0-b264-359d011b169c",
"status": {
"subCode": 200
}
},
"data": [
{
"alert_id": "cd74675f-72ab-42be-95db-213d8c2c4416",
"severity": "High",
"Alert_Name": "All tunnels for the Service Connection site xx-xxx xxx are down",
"raised_time": 1665592836000,
"updated_time": 1665592836000,
"state": "Raised",
"category": "SC",
"code": "AL_SC_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxx\",\"location\":null,\"site_name\":\"xx-xxx xxx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "",
"age": 431258,
"related_objects": "{\"location\":\"US East\",\"connection_type\":null,\"source_ip_address\":\"xxx.xx.xx.xxx\",\"destination_ip_address\":\"x.xx.xx.x\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "2e10cef0-6a0e-4577-bedc-4295f50052b3",
"severity": "High",
"Alert_Name": "All tunnels for the Remote Network site xxxx-xxx_xxxxxxxxxxxx_xx_xxxx are down",
"raised_time": 1665783632000,
"updated_time": 1665870381000,
"state": "Cleared",
"category": "RN",
"code": "AL_RN_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxxx\",\"location\":null,\"site_name\":\"xxxx-xxx_xxxxxxxxxxxx_xx_xxxx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "No Data Timeout",
"age": 240462,
"related_objects": "{\"location\":\"US Northwest\",\"connection_type\":null,\"source_ip_address\":\"xxx.xx.xx.xxx\",\"destination_ip_address\":\"x.xxx.xxx.xxx\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "94827ef7-2248-493f-8274-4787147fab1d",
"severity": "High",
"Alert_Name": "All tunnels for the Service Connection site xxxxxxxxx are down",
"raised_time": 1665682832000,
"updated_time": 1665689182000,
"state": "Cleared",
"category": "SC",
"code": "AL_SC_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxxx\",\"location\":null,\"site_name\":\"xxxxxxxxx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "Auto",
"age": 341262,
"related_objects": "{\"location\":\"US West\",\"connection_type\":null,\"source_ip_address\":\"xxx.xxx.xxx.xx\",\"destination_ip_address\":\"xx.xxx.xx.xxx\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "f9ef1a0a-e0f9-4352-a582-7a2c9b757dc7",
"severity": "High",
"Alert_Name": "All tunnels for the Service Connection site xxxxxxxxx are down",
"raised_time": 1665616333000,
"updated_time": 1665679174000,
"state": "Cleared",
"category": "SC",
"code": "AL_SC_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxx\",\"location\":null,\"site_name\":\"xxxxxxxxx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "Auto",
"age": 407761,
"related_objects": "{\"location\":\"US West\",\"connection_type\":null,\"source_ip_address\":\"xxx.xxx.xxx.xx\",\"destination_ip_address\":\"xx.xxx.xx.xxx\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "f82aef39-5405-4281-9e1c-bc26b330ad93",
"severity": "High",
"Alert_Name": "All tunnels for the Service Connection site xxxxxxxxx are down",
"raised_time": 1665596416000,
"updated_time": 1665612611000,
"state": "Cleared",
"category": "SC",
"code": "AL_SC_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxxx",\"location\":null,\"site_name\":\"xxxxxxxxx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "Auto",
"age": 427678,
"related_objects": "{\"location\":\"US West\",\"connection_type\":null,\"source_ip_address\":\"xxx.xxx.xxx.xx\",\"destination_ip_address\":\"xx.xxx.xx.xxx\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "4664240e-7ba6-4870-a29d-a8f1b53d2089",
"severity": "High",
"Alert_Name": "All tunnels for the Service Connection site Datacenter are down",
"raised_time": 1664995260000,
"updated_time": 1665592707000,
"state": "Cleared",
"category": "SC",
"code": "AL_SC_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxxx\",\"location\":null,\"site_name\":\"xxxxxxxxxx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "Auto",
"age": 1028834,
"related_objects": "{\"location\":\"US West\",\"connection_type\":null,\"source_ip_address\":\"xxx.xxx.xxx.xx\",\"destination_ip_address\":\"xx.xxx.xx.xxx\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "d314777a-8af9-416c-a645-b1123be10142",
"severity": "High",
"Alert_Name": "All tunnels for the Remote Network site xx-xx are down",
"raised_time": 1664992756000,
"updated_time": 1665521507000,
"state": "Cleared",
"category": "RN",
"code": "AL_RN_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxxx\",\"location\":null,\"site_name\":\"xx-xx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "Auto",
"age": 1031338,
"related_objects": "{\"location\":\"US Central\",\"connection_type\":null,\"source_ip_address\":\"xxx.xx.xxx.xx\",\"destination_ip_address\":\"x.x.x.x\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "8e901690-8146-4bde-b0d5-1ae5e2c4b7dd",
"severity": "High",
"Alert_Name": "PRIMARY WAN tunnel xxx-xxxx for the Service Connection is down",
"raised_time": 1664482314000,
"updated_time": 1665076922000,
"state": "Cleared",
"category": "SC",
"code": "AL_SC_PRIMARY_WAN_TUNNEL_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxxx\",\"location\":null,\"site_name\":\"xx-xxx xxx\",\"tunnel_name\":\"xxx-xxxx\",\"bgp_peer_name\":null}",
"clear_reason": "No Data Timeout",
"age": 1541780,
"related_objects": "{\"location\":\"US East\",\"connection_type\":null,\"source_ip_address\":\"xxx.xx.xx.xxx\",\"destination_ip_address\":\"x.xx.xx.x\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
},
{
"alert_id": "ee42f553-0252-468c-aaca-9c8c2273bbe9",
"severity": "High",
"Alert_Name": "All tunnels for the Service Connection site xx-xxx xxx are down",
"raised_time": 1664475536000,
"updated_time": 1664567934000,
"state": "Cleared",
"category": "SC",
"code": "AL_SC_SITE_DOWN",
"Primary_Impacted_Objects": "{\"tenant_id\":\"xxxxxxxxxx\",\"sub_tenant_id\":\"xxxxxxxxxx\",\"location\":null,\"site_name\":\"xx-xxx xxx\",\"tunnel_name\":null,\"bgp_peer_name\":null}",
"clear_reason": "No Data Timeout",
"age": 1548558,
"related_objects": "{\"location\":\"US East\",\"connection_type\":null,\"source_ip_address\":\"xxx.xx.xx.xxx\",\"destination_ip_address\":\"x.xx.xx.x\",\"bgp_peer_name\":null,\"serial_number\":null,\"user\":null}"
}
]
}