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Get Zoom QoS



Retrieves Zoom meeting metrics as well as root cause analysis.


Query Parameters

    start int64

    Possible values: <= 2147483648

    The start time of the time range for which you want to retrieve the metrics. Specify in UNIX_TIMESTAMP_SECONDS, for example 1646252520

    end int64

    Possible values: <= 2147483648

    The end time of the time range for which you want to retrieve the metrics. Specify in UNIX_TIMESTAMP_SECONDS, for example 1646263320

    timerange string

    Timerange over which you want to retrieve metrics, provided in readable format:


    The responses are aggregated over a sample period which is a function of the time interval requested, such that the granularity decreases with increasing interval. See About Autonomous DEM API Timerange Parameter for details.

    truncate-timerange boolean

    Default value: true

    filter string

    Selects which fields to include in the query. Must use the format fieldvalue.
    The following operators are supported: >=, <=, ==, !=, >, < See About Autonomous DEM API Filter Parameter for details.

    response-type stringrequired

    Possible values: [timeseries, summary, distribution, grouped-summary, grouped-timeseries, grouped-distribution]

    Specifies the response type, such as 'timeseries' or 'group-summary'. See About Autonomous DEM API Response-Type Parameter for details.

    group string

    The entity by which to group the results. You can use entities such as endpoint, location, site, user, or test. You can specify multiple groups as a comma-separated list. For example, group=Entity.user, group=Entity.test,Entity.location

    include string

    Comma-separated list of values that identify additional properties to include in the response. See About Autonomous DEM API Include Parameter for details.

    result-filter string

    Limits results by filtering the output of the query, and maps to a HAVING statement (as compared with the input, which maps to a SELECT statement). Use the format, Score.==,..; For example, to limit score results by category, use Score.endpointScore==fair,good or Score.application==good;Score.lan==fair,good. See About Autonomous DEM API Result-filter Parameter for details.

    pagination string

    Use this parameter when the queries return a large number of results to limit the number of results in the response. See About Autonomous DEM API Pagination Parameter for details.

Header Parameters

    Prisma-Tenant stringrequired

    Used to specify a specific tenant.

    Prisma-SubTenant string

    This is an optional parameter. Specifies a sub-tenant of the Prisma-Tenant, if any.


Zoom QoS

    average object
    avgLossPercentage number

    average packet loss, percent

    bitrateKbps number

    bitrate, kbps

    frameRateFps number

    frame rate, frames per second

    jitter number

    packet jitter (variation), milliseconds

    latency number

    packet latency, milliseconds

    latitude number

    computer latitude

    longitude number

    computer longitude

    maxLossPercentage number

    max packet loss, percent

    resolution number

    camera pixels

    rootCause1 number

    root cause 1 - high CPU usage

    rootCause10 number

    root cause 10 - global protect disconnect/connect

    rootCause11 number

    root cause 11 - high internet latency

    rootCause12 number

    root cause 12 - high internet jitter

    rootCause13 number

    root cause 13 - high internet loss

    rootCause2 number

    root cause 2 - high RAM usage

    rootCause3 number

    root cause 3 - poor wifi signal

    rootCause4 number

    root cause 4 - high network latency

    rootCause5 number

    root cause 5 - high network jitter

    rootCause6 number

    root cause 6 - high network loss

    rootCause7 number
    rootCause8 number
    rootCause9 number
    sample number

    sample time (Unix timestamp)

    score number

    score, 0 - 100

    systemMaxCpuUsagePercentage number

    system maximum CPU usage

    zoomAvgCpuUsagePercentage number

    average CPU usage

    zoomMaxCpuUsagePercentage number

    maximum CPU usage

    zoomMinCpuUsagePercentage number

    minimum CPU usage

    endTime number

    sample end time (Unix timestamp)

    endpointType string

    endpoint type : muAgent, muProbe, rnAgent, rnProbe

    entityCounts object
    city number

    count of distinct city name

    country number

    count of distinct country name

    email number

    count of distinct email

    meetingUuid number

    count of distinct meeting UUID

    qosClass number

    count of distinct QOS class

    qosEventTime number

    count of distinct QOS event time (minutes)

    qosType number

    count of distinct QOS type

    userId number

    count of distinct user ID

    id stringrequired
    pagination object
    enabled boolean
    limit number

    page limit

    page number

    page number

    sortBy string

    sort by field

    sortOrder string

    sort order : asc, desc

    rowCount number
    startTime number

    sample start time (Unix timestamp)

    tenantServiceGroup string

    array of tenant service groups